Last updated: July, 2026
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you interact with our website or book a tour with us.
We may collect the following types of personal information:
Contact information: name, email address, phone number.
Booking details: date of visit, number of participants, preferences.
Communication data: messages sent through WhatsApp, Messenger, email, or website forms.
Technical data: IP address, browser type, and basic analytics information to improve website performance.
We do not collect sensitive personal data.
We use your personal data only for the following purposes:
To respond to your inquiries and booking requests.
To confirm your reservation and provide tour information.
To improve our website, customer service, and user experience.
To send important updates related to your booking (not marketing unless you explicitly consent).
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We process your personal data based on:
Your consent, when you submit a form or contact us.
Legitimate interest, to operate and improve our services.
Contractual necessity, when you book a tour with us.
You may withdraw your consent at any time.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
Your data is stored securely and only for as long as necessary to fulfill the purposes described in this policy.
We may share your data only with:
Our certified guides, when necessary to coordinate your tour.
Service providers that help us operate the website (e.g., analytics tools).
These parties are required to protect your information and use it only for the intended purpose.
You have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your data when legally possible.
Withdraw consent at any time.
To exercise your rights, contact us at: info@laleonawaterfallcr.com or 506-8380-1618
Our website may use cookies or similar technologies to:
Improve loading speed
Analyze website traffic
Enhance user experience
You can disable cookies in your browser settings at any time.
Our website may contain links to external sites (e.g., WhatsApp, Messenger, Google Maps). We are not responsible for the privacy practices of those websites.
If you have questions about this Privacy Policy or how we handle your data, you can contact us at:
Email: info@laleonawaterfallcr.com WhatsApp: 506-8380-1618 Location: Curubandé, Guanacaste, Costa Rica